Q&A

When your parcel arrives at our whereas, we receive, scan and open it, noting exactly how many items are in your parcel. We then repack it in order to reduce its volume and weight. This service is provided automatically and at no cost to our customers, in order for you to pay less for shipping.

• You can consolidate several parcels into one in order to pay for shipping one parcel only, instead of a few.

• The shipment price will be based on the size and weight of the consolidated parcel.

• The cost of the service is $1.5 per parcel, i.e. 2 parcels will be charged $3, 3 parcels – $4.5 and so on.

• Important: Customs are based on the value of the parcel items, so the value of the items in the consolidated parcel will be the sum of all Contactless parcels.

• Parcels split by the vendor will be consolidated at no cost.

• Liquids are any product measured in ml.
• Liquids are shipped separately in a method for shipping liquids only.

• Parcels containing liquids cannot be consolidated with parcels that do not contain liquids.

• A parcel with liquid and non-liquid items will be split into two separate parcels.

• Parcels with liquids can be consolidated.

• Minimum order for shipping liquids = $19

• • Shipping time for parcels with liquids is 4-28 business days.